Question 1

Are your products safe for kids and pets?

Accepted Answer

Absolutely. We exclusively use U.S. EPA-approved products that are safe for children, pets, and the environment. We'll also advise you on any specific precautions for your situation, though most treatments require no special preparation.

Question 2

How quickly can you come out?

Accepted Answer

We often provide same-day service, and almost always within one business day. As a local, owner-operated company, we don't have the scheduling bottlenecks that larger franchises deal with.

Question 3

What does your guarantee cover?

Accepted Answer

If pests return between scheduled services, we return and re-treat your property free of charge, with a quick response when needed. No questions asked, no extra fees.

Question 4

Do I need to be home during treatment?

Accepted Answer

For exterior-only treatments, you don't need to be home. For interior treatments, we ask that someone be present to let us in. We'll always communicate clearly about what's needed before your appointment.

Question 5

What's included in the Four Seasons quarterly plan?

Accepted Answer

The quarterly plan includes four seasonal treatments designed for Pacific Northwest pest pressures. Each visit covers yard and property treatment, foundation barrier, entry point treatment, eave and web removal, and crawlspace monitoring. It also includes our full guarantee, free re-treatment if pests return between visits.

Question 6

Do you offer one-time treatments?

Accepted Answer

Yes. While our quarterly plan provides the most comprehensive and cost-effective protection, we absolutely offer one-time treatments for specific pest problems. We'll assess your situation and recommend the best approach.

Question 7

How is Rainier Pest different from the big franchi`se companies?

Accepted Answer

You work directly with the owner, Mike Moffat. No call centers, no rotating technicians, no cookie-cutter treatments. Every visit is thorough and tailored to your specific property. And if there's ever an issue, you have Mike's direct number.

Question 8

What areas do you serve?

Accepted Answer

We serve Gig Harbor and the surrounding area.

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